Privacy Policy

1. Introduction

CH Studios ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly:

• Name, email, and username when you register
• Profile information including bio and avatar
• Payment details when subscribing (processed securely; never stored by us)
• Content you upload as a creator
• Comments and interactions on the platform

We collect automatically:

• IP address and browser type
• Pages visited and time spent
• Device information
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide, operate, and maintain our platform
• Process payments and manage subscriptions
• Communicate with you about your account
• Send notifications about content and platform updates
• Improve our services through analytics
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with:

• Payment processors (for subscription billing)
• Analytics providers (anonymised data only)
• Law enforcement (if legally required)
• Successors in case of merger or acquisition

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Object to or restrict certain processing
• Data portability — receive your data in a machine-readable format
• Withdraw consent at any time

To exercise these rights, contact us at privacy@chstudios.com.

6. Cookies

We use session cookies for authentication and preference cookies to remember your settings. You can disable cookies in your browser, though this may affect platform functionality.

7. Data Security

We implement industry-standard security measures including SSL/TLS encryption, hashed password storage (bcrypt), and regular security audits. However, no internet transmission is 100% secure.

8. Children's Privacy

CH Studios is not directed to children under 13. We do not knowingly collect data from children under 13. If you believe we have inadvertently collected such data, contact us immediately.

9. Changes to This Policy

We may update this policy periodically. We will notify registered users of significant changes via email or platform notification. Continued use after changes constitutes acceptance.

10. Contact

For privacy-related questions: privacy@chstudios.com

CH Studios, Westlands Business Park, Nairobi, Kenya.